Privacy and Cookies Policy

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This policy outlines how our company uses the personal data we collect from you when you use our website or engage in our services. Your personal data is protected in line with the requirements set out by the General Data Protection Regulation (GDPR). We may change this policy in the future. The date this policy was last updated is shown at the end of this document.

 

What data do we collect?

Our company collects the following data:

• Personal identification information (including name, date of birth, email address, telephone number, home and/or work address, next-of-kin etc.)

• Information about your physical and mental health, records of appointments, medical or health records, test results, and any other relevant information to enable us to deliver our services

 

How do we collect your data?

You directly provide our company with most of the data we collect. We collect and process data when you:

• Contact us online, by email, by telephone or in any other way

• Fill in a form for us

• Book an appointment online

• Provide information during the provision of services to you

• Provide feedback via email

• Use or view our website via your browser’s cookies

 

Our company may also receive data indirectly from the following sources:

• Your next of kin or other family member

• Your other healthcare providers (including your general practitioner, referring doctor or other provider)

• Other persons who may attend your appointment with you (including family members, friends, or professional interpreters)

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How do we use your data?

Our company collects your data so that we can provide direct patient care. Your personal information will only be accessible to our staff so that we can carry out our services. Your information will only be shared with third parties or other organisations with your consent, if it is required by law, or where it is necessary to protect your vital interest. It is important to note that not disclosing medically relevant information to your other healthcare providers may be detrimental to your health. We may share your personal information with other organisations for the purposes of processing credit/debit card payments or outstanding invoices.

 

 

How do we store your data?

Our company securely stores your data electronically to prevent unauthorised access, unlawful processing, and to prevent data being lost, stolen, damaged or destroyed.

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What are your data protection rights?

Our company would like to make sure you are aware of all your data protection rights. Every user is entitled to the following:

• You have the right to request that we provide you with copies of your personal data (the right to access).

• You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete (the right to rectification).

• You have the right to request that we erase your personal data, under certain conditions (the right to erasure).

• You have the right to request that we restrict the processing of your personal data, under certain conditions (the right to restrict processing).

• You have the right to request us to remove your personal data for marketing purposes (the right to object to processing).

• You have the right to request that we transfer the data we have collected to another organisation, or directly to you (the right to data portability).

If you would like to exercise any of these rights, please contact us by email on info@evolvegenetics.co.uk. Once we have received your request, we have one month to respond to you. If you are not satisfied with the way in which we deal with your request, you can contact the Information Commissioners Office on 0303 123 1113 or via their website: www.ico.org.uk.

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How long will we retain your information?

We hold your information only for as long as necessary for each purpose we use it. We endeavour to follow guidelines about data retention set by the law or recommended by regulators professional bodies. We may also retain your information for as long as we have a reasonable need for managing our relationship with you or time limits set out for making a claim.

The data controller for our website is Amber Gardiner who can be contacted by email: amber.gardiner@evolvegenetics.co.uk

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Privacy policies of other websites

Our website contains links to other websites. For more information on how these websites collect and handle your data, please visit their privacy policies.

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What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org.

 

We make use of cookies to manage our website, improve your experience, and support the provision of relevant information and functionality. By continuing to browse the site, you are agreeing to our use of cookies.

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How do you manage cookies?

Preventing cookies is likely to affect the functionality or performance of our website. You can set your browser not to accept cookies and the below links tell you how to remove or change cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

 

 

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This policy was last updated on 26 October 2022.